SAM Opp | BPO_RFI_9242025 | Business Process Operations (BPO) Customer Contact Center Services

BPO_RFI_9242025

Business Process Operations (BPO) Customer Contact Center Services

Federal Opportunity Search » Opportunity

This other administrative support svcs federal contracting opportunity for Federal Student Aid, Education, provides financial transactions processing, reserve, and clearinghouse activities products and/or services. The original notice was posted on Oct 16, 2025 and last updated Oct 16, 2025 with a response date of Oct 24, 2025.

Most recently (Oct 16, 2025), the sources sought notice, response date was moved to October 24th.

The civilian buyer (Federal Student Aid) from Education spent $1.7B in federal contracting dollars in fiscal year 2023 with a stable budget forecast heading into FY24. Federal Student Aid shows unrestricted competition preference with 14.29% in set aside dollars (versus full and open competiton).

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Solicitation Number
BPO_RFI_9242025
Contracting Agency/Office
EDUCATION, DEPARTMENT OF/EDUCATION, DEPARTMENT OF/FSA ACQUISITIONS OFFICE
830 1ST ST, NE WASHINGTON, DC 20002 USA

Posted Date
10/16/2025 09:23 AM
Response Date
10/24/2025 04:00 PM
Set-Aside
N/A
Place of Performance
USA
NAICS
522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities
Classification (PSC) Code
R699 Other Administrative Support Svcs

Primary Contact
phone and email address of primary contact
Secondary Contact
phone and email address of secondary contact

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